Part Deployment Model using Combined Quality Function Deployment and Cybernetic Fuzzy Analytic Network Process

Farahbod Mohammadi; Fatemeh Nateghi; Seyed Pourya Pourhejazi; Arham Abdullah; Nouredin Gandomi  and Mohammadali Kazerooni Sadi

doi:10.17485/ijst/2014/v7i1.11

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Part Deployment Model using Combined Quality Function Deployment and Cybernetic Fuzzy Analytic Network Process

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Indian Journal of Science and Technology

DOI: 10.17485/ijst/2014/v7i1.11

Year: 2014, Volume: 7, Issue: 1, Pages: 53-62

Original Article

Part Deployment Model using Combined Quality Function Deployment and Cybernetic Fuzzy Analytic Network Process

Farahbod Mohammadi¹ , Fatemeh Nateghi¹ , Seyed Pourya Pourhejazi² , Arham Abdullah^3*, Nouredin Gandomi⁴ and Mohammadali Kazerooni Sadi¹

¹Department of Structure & Materials, Faculty of Civil Engineering, Universiti Teknologi Malaysia, Johor, 81310, Malaysia
²Department of Manufacturing & Industrial Engineering, Faculty of Mechanical Engineering, Universiti Teknologi Malaysia, Johor, 81310, Malaysia
³Associated Professor of Civil Enginnering, Department of Structure & Materials, Faculty of Civil Engineering, Universiti Teknologi Malaysia, Johor, 81310, Malaysia
⁴Civil Engineering Department, Research Institute of Shakhes Pajouh, Isfahan, Iran

*Author for the correspondence:
Arham Abdullah
Associated Professor of Civil Enginnering, Department of Structure & Materials, Faculty of Civil Engineering, Universiti Teknologi Malaysia, Johor, 81310, Malaysia
E-mail: [email protected]

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Quality Function Deployment (QFD) is a customer oriented design tool used to ensure that customer expectations are satisfied in the early design stage. Customers directly and companies indirectly enjoy the benefits of implementing such methodology. Many extensions have been proposed in order to extend QFD’s application or improve limitation of traditional QFD; among which incorporation of Multi–Criteria Decision Making (MCDM) theories into QFD, in particular Analytic Network Process (ANP) is noteworthy. This paper proposes a new extension of QFD called Fuzzy Cybernetic ANP (FCANP) which is able to model QFD tables, especially when company’s experts deal with a large number of customer demands, while subjectivity of judgments are handled.

Keywords: Fuzzy Cybernetic Analytic Network Process (FCANP), Part Deployment, Quality Function Deployment (QFD)