Total views : 515
A Mixed Methodological Study of Integrated Case Management: Improving Partnership between Public and Private Sectors
Korea's experience with reform of its social service delivery system at the national level inevitably suggests that a new form of networking structure is indispensable for an improved social service delivery. This network, in social work practice, refers to a partnership between various social service agencies, including both private and public sector agencies. While these agencies unfortunately have minimal shared budgetary characteristics, they share trained manpower, and a wide range of available services and networks, and thus benefit from a close relationship. Using mixed methodology, this study was intended to understand the extent of current networking between various social service agencies and to learn about social workers' experiences in this emerging networking paradigm, with particular focus on learning about barriers to integrated case management in the social work field, where an aggressive collaboration between both public and private sectors is important yet presently absent. Findings from qualitative analyses fall into the following three overarching themes, which are also supported by quantitative outcomes: (1) consensus on the need for an integrated case management in social work; (2) the existence of major barriers hindering efficient collaboration; and (3) strategies for improved practice outcomes. Implications include the need to: (1) establish a more intensive supervision system; (2) build a healthy relationship that bridges the communication gap between the public and private sectors; (3) improve community leaders' understanding of the urgent necessity for integrated case management; (4) co-develop and share local resources across public and private sectors; and (5) establish a functional organization that can play an important role as a control tower in assisting integrated case management efforts.
Barriers, Integrated Case Management, Mixed Methodology, Public and Private Sector.
- Kim BY. Integrated case management through governance structure: innovation of community welfare delivery system. Social Welfare Research. 2013; 36:205–36.
- Hong SM. Building comprehensive case management system for emergency assistance. Journal of Korean Social Welfare Administration. 2010; 12(1):337–62.
- Do KY. A study on the foundation of case management practice in community welfare center: focused on Daegu and Gyeongbuk province. J Case Manag. 2011; 2(1):1–29.
- Tate B, Hubberstey C. Multidisciplinary child welfare education project report. The Ministry for Children and Families; 1997.
- Choi JS. A study of the of case management experience as a strategy for service integration. Journal of Korean Social Welfare Administration. 2010; 12(1):57–88.
- Campbell DT. Definitional vs. multiple operationalism. In: Overman ES, editor. Methodology and Epistemology for Social Science. Chicago: University of Chicago Press; 1998.
- Thomas RM. Blending qualitative and quantitative research methods [theses and dissertations]. Thousand Oaks, CA: Corwin; 2003.
- Denzin NK. The research act: A theoretical introduction to sociological methods. New York: McGraw-Hill. 1978.
- Kang M, Sohn JY, Kim HJ. An exploratory application of the mixed methods research: application of surveys and focus group interviews for regional public health issue decision making. Korean Public Administration Review. 2011; 41(4):415–37.
- Johnson RB, Onwuegbuzie AJ, Turner LA. Toward a definition of mixed methods research. Journal of Mixed Methods Research. 2007; 1(1):112–33.
- Chun H, Kang M. Measuring the health disparity of older women in south korea: using mixed methods. Journal of Welfare for the Aged. 2011; 51:247–76.
- Dahlberg K, Drew N, Nystrom M. Reflective life world research. Lund, Sweden: Studentlitteratur; 2001.
- Van Manen M. Researching lived experience: human science for an action sensitive pedagogy. Albany, NY: State University of New York Press; 1990.
- Kang, HG. Discussion paper on linking public and private sectors in case management. Retrieved from Sourcebook on Linking public and private sectors in case management from 2012 Case manager education. 2012.
- Choi JS. A study of the of case management experience as a strategy for service integration. Journal of Korean Social Welfare Administration. 2012; 12(1):57–88.
- Ham CH, Lee KY. A qualitative research of the experience of public delivery system’s case management. Journal of Community Welfare. 2011; 38:161–200.
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution 3.0 License.