Indian Journal of Science and Technology

Abstract

Objectives: To analyze most and least possessed competencies and redefining the competencies using mathematical modeling with reference to Micro, Small and Medium Enterprises (MSME) in Coimbatore district, Tamil Nadu, India. Methods/Statistical Analysis: Data collected through structure questionnaire with five core competencies which were distributed to the employees of MSME in the Coimbatore district. Five point scales were used to assess both present and expected levels. The 100 samples from 50 MSME units based on their turnover for the past five years were drawn through random sampling technique. The data for the study were primary in nature and research design is descriptive design. Findings: Employees were normal and neutral in giving opinion to their respective leaders and the leadership qualities and creativity/ innovation skills. The overall mean score showcases that the employees are competent enough in taking their assigned job in their specialized area. The relationship between core competencies and experience remains to be positive in nature. Core competencies and grades of the employees do not have signitificants Communication, decision making and teamwork are most possessed and preferred core competencies and leadership and creativity/innovation are least possessed core competencies in the MSME sector. The senior grade employees possess the expected leadership and communication skills, which is one of the essential skills of the top management. The middle level managers in all the grades possess team building skills, information development skills. Through the gap analysis mathematical model it is proved that the expected skills can be mapped with the actual skills. This in turn enhances the management to make proper decisions in allocation of quality work to appropriate employee. Application/ Improvements: The study gives a scope to implement the work in other sectors and the proved gap analysis can be used to measure competencies actually owned and expected by management.

Keywords: Competency Mapping, Gap Analysis, Manufacturing Sector, Mathematical Model, Micro, Small and Medium Enterprises (MSME)