Based model: Using knowledge management to enhance information technology training outcomes among markets requirements

Hamad AlBadri; Ashraf Badawood

doi:10.17485/IJST/v13i14.119

Article

Based model: Using knowledge management to enhance information technology training outcomes among markets requirements

VIEWS 1435
PDF 347

Indian Journal of Science and Technology

DOI: 10.17485/IJST/v13i14.119

Year: 2020, Volume: 13, Issue: 14, Pages: 1486-1492

Original Article

Based model: Using knowledge management to enhance information technology training outcomes among markets requirements

Hamad AlBadri^1*, Ashraf Badawood¹

¹College of Business, MIS, University of Jeddah, Jeddah, Kingdom of Saudi Arabia

*Corresponding author
Hamad AlBadri
College of Business, MIS, University of Jeddah, Jeddah, Kingdom of Saudi Arabia
Email: [email protected]

Received Date:06 April 2020, Accepted Date:27 April 2020, Published Date:28 May 2020

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Background: The present research paper considers the use of knowledge management (KM) to enhance Information Technology training outcomes based on markets requirements, with particular focus on Gulf region. Method: Two key research questions would be answered in the paper, they are: what are the findings of the previous studies on role of knowledge management in supporting successful training outcomes, especially in Gulf region? What model, based on knowledge management concepts, can be used to enhance Information Technology training outcomes particularly in the Gulf region? Findings: To draw conclusions, a critical analysis was performed through comparing and contrasting the findings from observations of previous research and the scarce secondary data contained within the scientific sources. To ensure that KM is distributed in the Gulf countries rather than being centralized in certain organizations, a distributed model of knowledge management is proposed. This is based on a realization that different kinds of knowledge bear different KM implications. Improvements/Applications: The model encompasses best practices for knowledge creation, for knowledge sharing and for knowledge retrieval, which most of the reviewed studies identified as being important for enhancing Information Technology training outcomes in the Gulf region.

Keywords: Knowledge management; Model; Information Technology; Training outcome; Gulf region

References

Hislop D, Bosua R, Helms R. Knowledge management in organizations: A critical introduction. Oxford University Press. 2018. Available from: http://preview.kingborn.net/655000/cba3e1c6aa704b8d9ae2a15856bfc687.pdf
Serrat O. Notions of knowledge management. In: Knowledge Solutions. (pp. 291-304) Singapore. Springer. 2017.
Obeidat BY, Al-Suradi MM, Masa’deh R, Tarhini A. The impact of knowledge management on innovation. Management Research Review. 2016;39(10):1214–1238. doi: 10.1108/mrr-09-2015-0214
Reiche BS, Harzing AW. T, H., eds. International human resource management. SAGE Publications Limited. 2018.
Kianto A, Vanhala M, Heilmann P. The impact of knowledge management on job satisfaction. The impact of knowledge management on job satisfaction. 2016. Available from: https://lutpub.lut.fi/bitstream/handle/10024/159995/kianto_vanhala_heilmann_the_impact_ofknowledge_management_final_draft.pdf?sequence=1&isAllowed=y
Cermak J, Mcgurk M. Putting a value on training. McKinsey Quarterly. 2010;p. 1–5.
Chiabrishvili M, Zaim H. The role of knowledge management for long-term sustainability in Kuwait companies. Middle East Journal of Management. 2018;5(4):340–355.
Akhavan P, Ebrahim NA, Fetrati MA, Pezeshkan A. Major trends in knowledge management research: a bibliometric study. Scientometrics. 2016;107(3):1249–1264. doi: 10.1007/s11192-016-1938-x
Patten ML, Newhart M. Understanding research methods: An overview of the essentials. Taylor & Francis. 2017.
Dirani KM, Hamie CS. Human resource education in the Middle East region. European Journal of Training and Development. 2017;41(2):102–118. doi: 10.1108/ejtd-06-2015-0040
Tummapudi N. Project performance improvement through application of knowledge management processes. International Journal of Innovation and Knowledge Management in the Middle East and North Africa. 2015;4(2).
Kassab AY. Knowledge management practices in the middle east: challenges and trends. Available from: https://www.researchgate.net/profile/Ammar_Kassab/publication/310490358_Knowledge_Management_Practices_in_the_Middle_East_Challenges_and_Trends/links/582ff34808ae102f072f418d.pdf
Dulayami STH, Robinson L. The individual and the collective. Journal of Documentation. 2015;71(1):198–209. doi: 10.1108/jd-09-2014-0121
Biygautane M, Al-Yahya K. Dubai School of Government, paper presented at the Gulf Research Meeting Conference at the University of Cambridge. UK. 2011.
Fullan M. The Role of Leadership in the Promotion of Knowledge Management in Schools. Teachers and Teaching. 2002;8(3):409–419. doi: 10.1080/135406002100000530
Al-Ahbabi, Sultan. A knowledge management framework for enhancing public sector performance. International Journal of Knowledge Management Studies. 2017;8:329–350.
Meier M. Knowledge Management in Strategic Alliances: A Review of Empirical Evidence. International Journal of Management Reviews. 2011;13(1):1–23. doi: 10.1111/j.1468-2370.2010.00287.x
Butt AS, Ahmad AB. Are there any antecedents of top-down knowledge hiding in firms? Evidence from the United Arab Emirates. Journal of Knowledge Management. 2019;23(8):1605–1627. doi: 10.1108/jkm-04-2019-0204
Nahyan MTA, Sohal A, Hawas Y, Fildes B. Communication, coordination, decision-making and knowledge-sharing: a case study in construction management. Journal of Knowledge Management. 2019;23(9):1764–1781. doi: 10.1108/jkm-08-2018-0503
Albreki S, Ameen A. Identify the Underlying Factors that Effecting the Relationship between Knowledge Management and Smart Government in UAE. 2nd International Conference on Management and Human Science. 2018.
Albassam BA. Building an effective knowledge management system in Saudi Arabia using the principles of good governance. Resources Policy. 2019;64:101531. doi: 10.1016/j.resourpol.2019.101531
Hennink MM, Kaiser BN, Weber MB. What Influences Saturation? Estimating Sample Sizes in Focus Group Research. SAGE Publications. 2019. doi: 10.1177/1049732318821692
Bell E, Bryman A, Harley B. +, +, +, +, ++., eds. Business research methods. Oxford university press. 2018.
Walliman N. 2017. Available from: +Research+methods:+The+basics.+London:+Routledge.&ots=AiliFMX3xv&sig=KjKgzl79RSxE7BHSZWUkBKkyTro
Bryman A. Oxford university press. 2016. Available from: https://books.google.com/books?hl=en&lr=&id=N2zQCgAAQBAJ&oi=fnd&pg=PP1&dq=25.%09Bryman,+A.+(2016).+Social+research+methods.+Oxford:+Oxford+university+press.&ots=doQwEUL7rk&sig=jvLIYnACdAHvoOnp-jzkPKnBYzU
Gough D, Richardson M. Systematic reviews. Advanced Research Methods for Applied Psychology. Routledge. 2018;p. 75–87.
Liebowitz J. Building organizational intelligence: A knowledge management primer. +J.+. 1999.
Webb SP. +++., ed. Knowledge management: Linchpin of change. Routledge. 2017.
Alaffad A, Masrom MA. 2017. Available from: https://pdfs.semanticscholar.org/714d/21fdaf6ee6674dafa8c4c24150cb4a1ae564.pdf

Copyright

© 2020 AlBadri, Badawood. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

Published By Indian Society for Education and Environment (iSee)