Indian Journal of Science and Technology

Abstract

Background/Objectives: This paper aims to report on the development of an Emergency Accident Alert mobile application to send an accurate alert and notification of accident to the emergency call center. Methods/Statistical Analysis: Rapid Application Development strategy is adopted to develop the mobile apps using Phone gap, HTML, CSS, JavaScript and JQuery. Usability testing using questionnaire survey method was conducted with 35 respondents to investigate user acceptance of the apps in accordance to ten heuristic principles. Findings: Emergency Accident Alert mobile application has been successfully developed and integrating the 10 heuristic principles to send an alert and notification of accident to the emergency call center accurately. As precise information during accident reporting to the emergency call center is very crucial in order to minimize the negative impact of an accident, the developed apps is found to be able to assist bystander and eyewitness of road accident to send an accurate alert and notification of any specific accident including some details of victim’s condition to the emergency call center accurately. Prototype usability testing result shows positive users feedback on the mobile application usability. Specifically, results found that the apps are to be useful, easy to be used and conformed to the usability principles. Ensuring application adherence to usability principles resulted in wide and positive acceptance of the application by public users. Application/Improvements: Future enhancement for the application to include automated and intelligent redundant emergency report screening verify that the report is genuine.
Keywords: Alert, Emergency, Mobile Application, Road Accident, Usability