Indian Journal of Science and Technology

Abstract

Motivation: In the modern computing and business world computerization, automation and Enterprise Resource Planning (ERP) system has become the backbone in both public and private sector organizations throughout the world. IT departments in organizations are playing major role in controlling the financial activities, procedures, business, and administrative operations.

Problem: In this study, we have analyzed and examined the major issues which an organization could face while starting the ERP project.

Objectives: This study will also discuss the significant elements which are crucial for an organization when they move towards the ERP system. Adopting the ERP system for an organization is not only a highly difficult task, but is also an expensive process. Therefore, the organization cannot afford the failure of this implementation plan.

Solutions: Moreover, this study is also about the solutions regarding management and administrative plans as well as it helps to design comprehensive controls and procedures for the ERP system implementation project. The issues in the structure, functions, culture, human resource, and procedures of organizations are focused on the study and discussion is made to find out the solutions to control these issues during the implementation process. The study covers the issues regarding implementation plans, project management, and selection or designing of these systems and determines the role of different teams and workforce during the implementation process and after carrying out the process in the business environment.

Keywords: Enterprise Resource Planning, Success Factors, Administrative & Management Issues and Challenges, CSF (Critical Success Factors), CFF (Critical Failure Factors).