Indian Journal of Science and Technology
Year: 2019, Volume: 12, Issue: 26, Pages: 1-14
Ghufran Saed Hijjawi* and Ayat Mohammad
*Author for correspondence
Ghufran Saed Hijjawi
Business and Finance Faculty, The World Islamic Science and Education University (WISE), P.O Box 1101, Postal Code 11947, Amman, Jordan; [email protected]
Objectives: The present research was conducted to identify the impact of Organizational Ambidexterity on Organizational Conflict. Methods/Statistical analysis: The study population consisted of all of the managers of Zain Telecommunication Company in Jordan. The questionnaire comprised three parts covered the intended constructs, i.e., Organizational Ambidexterity on Organizational Conflict. The questionnaires, with instructions of how to complete them, were used, (260) questionnaires retrieved, to analyze hypothesis data, Smart Equal Partial Least Square and Structure Equation Modeling (PLS-SEM) were used as an approach for analysis. Findings: The results of the study indicate that Organizational Ambidexterity had a significant effect on organizational conflict. Exploration has the highest impact on organizational conflict. Application/Improvements: Organization with exploitation constantly responds to environmental changes and strives to meet client requirements by working continuously on teaching knowledge, experience and new skills for employees.
Keywords: Jordan, Organizational Ambidexterity, Organizational Conflict, Telecommunication Company
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