Indian Journal of Science and Technology

Abstract

Background/Objectives: Learning Management System (LMS) is one of the popular approaches in teaching and learning process. Learning and communicating in electronic way provides solutions for higher education institutions. Despite of that situation, understanding the effectiveness and efficiencies of the systems towards students’ satisfaction are required. The effectiveness is concerned since the study is focusing on the effectiveness and the efficiencies of the system. Methods/ Statistical Analysis: The method used is a questionnaire where the questions were sent through email randomly to the students at higher education institutions in Malaysia. There are about 200 questionnaires being email and only 150 respondents have answered the questionnaire. The data is analysis by using frequency methods to identify the value and percentage together with mean, mode, median and standard deviation. Addition analysis is using linear regression. The analysis is to identify the relationship of the variable. Findings: Based on the analysis, the effectiveness and efficiency of the LMS are a concern to achieve students’ satisfaction. In order to satisfy the student, the institution must identify the capabilities of LMS that will be used and also the expenses the institution must invest in the system. Applications/ Improvements: The effectiveness and efficiencies of the system can identify and helps to solve potential problems.

Keywords: Effectiveness, Efficiencies, E-Learning, Learning Management System, Satisfaction