• P-ISSN 0974-6846 E-ISSN 0974-5645

Indian Journal of Science and Technology


Indian Journal of Science and Technology

Year: 2018, Volume: 11, Issue: 43, Pages: 1-6

Original Article

Organizational Behavior in SME-Family Companies in the City of Maracaibo, Venezuela


Objectives: The purpose of this article is to analyze the SME-family businesses organizational behavior in the city of Maracaibo. Materials and Methods: The research type was descriptive, with no experimental, transectional, field design. The population consisted of eleven (11) managers and seventy-five (75) employees. The information was collected with a questionnaire with forty-two (42) reagents, validated by experts and with an Alfa Cronbach reliability of 0.826. The results analysis was descriptive with arithmetic frequencies distribution and means percentage. Results: The organizational behavior within the SME-Familiar companies is not adequate, characterized by a bureaucratic design, with a centralized authority, making it difficult to develop innovative activities that favor a work environment oriented towards the organizational objectives achievement. Application/Improvements: To improve the situation observed through the adoption of an organizational matrix-type design oriented to the authority decentralization, thereby improving the personnel supervision and the organizational objectives achievement.

Keywords: Family Business, Organizational Behavior, Organizational Design, Organizational Structure, Psychological Variables, Small and Medium Enterprises (SMEs)


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