Web Development in the GCC from an HCI and a Globalization/Customization Perspective

Dimitrios Xanthidis; Ali Saad Alali  and Ourania Koutzampasopoulou

doi:10.17485/ijst/2016/v9i34/86244

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Web Development in the GCC from an HCI and a Globalization/Customization Perspective

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Indian Journal of Science and Technology

DOI: 10.17485/ijst/2016/v9i34/86244

Year: 2016, Volume: 9, Issue: 34, Pages: 1-10

Original Article

Web Development in the GCC from an HCI and a Globalization/Customization Perspective

Dimitrios Xanthidis^1*, Ali Saad Alali² and Ourania Koutzampasopoulou³

¹ Management Information Systems, Dhofar University, Oman; [email protected]
² Information Studies, IMSIU University, Riyadh, Saudi Arabia; [email protected]
³ Information Systems, University of Malaya, Kuala Lumpur, Malaysia; [email protected]
*Author for correspondence
Dimitrios Xanthidis
Management Information Systems
Email:[email protected]

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Objectives: This research aims to evaluate the Websites of companies in the (Gulf Council Cooperation Countries). Methods: A total of 129 websites from companies in these countries (except Oman) were evaluated against guidelines related to HCI and informational features and to globalization and personalization issues. Findings: The results are not positive when assessing the interest to implement the features related to the aforementioned issues features. Applications/ Improvements: A lot more training and awareness is necessary to ensure website quality and to be successful in following their companies’ strategies and offer their potential digital customers a convenient and productive navigation experience.
Keywords: Customization, Evaluation, Globalization, GCC, Human-Computer Interaction, Websites, Web Site Evaluation Index