• P-ISSN 0974-6846 E-ISSN 0974-5645

Indian Journal of Science and Technology


Indian Journal of Science and Technology

Year: 2023, Volume: 16, Issue: 21, Pages: 1590-1602

Original Article

Will Innovation, Training, and IT Support Moderate IT Investments in a Mandated Environment, Such as in a Covid-19 Era, to Create Value for Students in a Tertiary Educational Setting?

Received Date:23 January 2023, Accepted Date:14 May 2023, Published Date:02 June 2023


Objectives: To examine the creation of Value from IT investments for tertiary students. The focus was to use the complementary assets (Innovation, Training, and IT Support) as moderating variables for the relationship between IT investments and value creation in a mandated (Covid-19 setting) tertiary educational setting. Methods: One of the leading universities in Ghana was used as the object of study. A google form questionnaire was sent to the student body, and 508 responses were received. Smart PLS was used to analyze the responses. Findings: The results revealed that even though there was some level of interaction between the complementary assets (Innovation, training, IT Support) and IT investments, none of them had a significant effect on IT Value (Training > IT VALUE, p = 0.412; Innovation > IT VALUE, p = 0.371; IT Support > IT VALUE, p = 0.417). It was also revealed that IT investments was significantly correlated with IT Value (IT INVESTMENTS > IT VALUE, p = 0.000), confirming the insignificance of the moderators. In other words, the IT investments alone created value for the students. Novelty: The study is one of the early studies in IT value creation beyond IT investments in a mandated tertiary educational setting. In this study, it is evident that students in a mandated environment, such as in the case of Covid-19, where students are mandated to use the LMS and other IT infrastructure, will find their way out to create value for themselves once the IT infrastructure is in place; complementary assets may not be too necessary.

Keywords: Value; IT; Investments; Innovation; Support; Training


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© 2023 Koi-Akrofi et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Published By Indian Society for Education and Environment (iSee)


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