Will Innovation, Training, and IT Support Moderate IT Investments in a Mandated Environment, Such as in a Covid-19 Era, to Create Value for Students in a Tertiary Educational Setting?

Godfred Yaw Koi Akrofi; David Aboagye Darko; Samuel Chris Quist; Ebenezer Gaisie; Isaac Owusu Danquah; Frank Banaseka

doi:10.17485/IJST/v16i21.173

Article

Will Innovation, Training, and IT Support Moderate IT Investments in a Mandated Environment, Such as in a Covid-19 Era, to Create Value for Students in a Tertiary Educational Setting?

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Indian Journal of Science and Technology

DOI: 10.17485/IJST/v16i21.173

Year: 2023, Volume: 16, Issue: 21, Pages: 1590-1602

Original Article

Will Innovation, Training, and IT Support Moderate IT Investments in a Mandated Environment, Such as in a Covid-19 Era, to Create Value for Students in a Tertiary Educational Setting?

Godfred Yaw Koi-Akrofi^1*, David Aboagye-Darko², Samuel Chris Quist², Ebenezer Gaisie³, Isaac Owusu Danquah⁴, Frank Banaseka²

¹Senior Lecturer, Department of Information Technology Studies, University of Professional Studies, Accra, Ghana
²Lecturer, Department of Information Technology Studies, University of Professional Studies, Accra, Ghana
³Senior ICT Assistant, Department of ICT Education, University of Education, Winneba (UEW), Winneba, Central Region, Ghana
⁴P.hD. Student in MIS, Faculty of Business and Accounting, Lincoln University College, Malaysia

*Corresponding Author
Email: [email protected]

Received Date:23 January 2023, Accepted Date:14 May 2023, Published Date:02 June 2023

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Objectives: To examine the creation of Value from IT investments for tertiary students. The focus was to use the complementary assets (Innovation, Training, and IT Support) as moderating variables for the relationship between IT investments and value creation in a mandated (Covid-19 setting) tertiary educational setting. Methods: One of the leading universities in Ghana was used as the object of study. A google form questionnaire was sent to the student body, and 508 responses were received. Smart PLS was used to analyze the responses. Findings: The results revealed that even though there was some level of interaction between the complementary assets (Innovation, training, IT Support) and IT investments, none of them had a significant effect on IT Value (Training > IT VALUE, p = 0.412; Innovation > IT VALUE, p = 0.371; IT Support > IT VALUE, p = 0.417). It was also revealed that IT investments was significantly correlated with IT Value (IT INVESTMENTS > IT VALUE, p = 0.000), confirming the insignificance of the moderators. In other words, the IT investments alone created value for the students. Novelty: The study is one of the early studies in IT value creation beyond IT investments in a mandated tertiary educational setting. In this study, it is evident that students in a mandated environment, such as in the case of Covid-19, where students are mandated to use the LMS and other IT infrastructure, will find their way out to create value for themselves once the IT infrastructure is in place; complementary assets may not be too necessary.

Keywords: Value; IT; Investments; Innovation; Support; Training

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© 2023 Koi-Akrofi et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Published By Indian Society for Education and Environment (iSee)