Indian Journal of Science and Technology
Year: 2016, Volume: 9, Issue: 44, Pages: 1-12
Choong-Keun Han1 , Jung-Wan Hong2 and Yen-Yoo You1 *
1Department of Knowledge Service and Consulting, Hansung University, Republic of Korea; [email protected], [email protected] 2Department of Industrial and Management Engineering, Hansung University, Republic of Korea; [email protected]
*Author for correspondence
Department of Knowledge Service and Consulting, Hansung University, Republic of Korea; [email protected]
Objectives: This research tries to discern psychological conflict elements related with biometric-based non face-to-face authentication system in financial transactions, and examine how these elements affect the intention to use the biometric system. Methods/Statistical Analysis: Research data were collected from the survey to users. To test goodness of fit of the research model and hypotheses, structural equation modeling was used. Findings: The analysis found out that perceived risk characteristics like privacy concern and routine seeking personality have significant effects on usage conflict, and, then, usage conflict has negative effect on the intention to use the biometric system. Improvements/Applications: This research implicates that financial institutions should be aware of antecedent variables affecting usage conflict and try to make efforts to reduce such negative perception on the biometric system.
Keywords: Biometrics, Information Privacy Risk, Negative Mass Media, Privacy Concern, Routine Seeking Personality, Usage Conflict
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