Indian Journal of Science and Technology

Abstract

Background/Objectives: The most important functions of electronic government are improving governance, reducing bureaucracy and the risk of petty corruption. The purpose in this article is to examine what Kazakhstan has done to develop its e-government as effective tool against bureaucracy and corruption. Methods/Statistical analysis: This article analysis of e-government that relies on several types of resources. First of all, an articles in Western journals, reports and ratings published by international organizations such as UN and International Transparency organization, second data of Kazakhstani researches centers, analysis of e-government portal and the official state programs of Kazakhstan. An exploratory factor analysis was run for a dataset of 242 responses collected from a 17 items questionnaire. Funding: Tracking feedback of e-government and consumers of electronic services in the context of anti-bureaucracy and anticorruption politics is the new valuable approach in study of electronic communications in Kazakhstan. The study showed that the majority of respondents positively assess the activity of electronic government, its impact on the reduction of administrative barriers and petty corruption. As a result, an activity of e-government in Kazakhstan can be called anti-bureaucratic and anti-corruption strategy. Improvement: Study of activities electronic government through the prism of the bureaucracy and the petty corruption was held for the first time in Kazakhstan. Thus proposed study offers a new approach and method to the consideration of the role of e-services in the fight against administrative barriers and petty corruption in developing countries such as Kazakhstan.

Keywords: Bureaucracy, Сorruption, E-government, E-Government Readiness Index, Kazakhstan, Transparency