Indian Journal of Science and Technology
Year: 2015, Volume: 8, Issue: 25, Pages: 1-7
Sangmin Choi1 , Sungbae Kang2 and Taesoo Moon1*
1 Department of Business Administration, Dongguk University, South Korea; [email protected]
2 PARAMITA College, Dongguk University, South Korea
The development of information and communication technology encourages many customers to use of realistic performing art information service. This study examines empirically the influence of realistic Performing Art Information Service (PAIS) on user satisfaction and usage intention. This study suggests a research model to apply IS success model, which was driven from the paper of Delone and McLean published in 2013, for user acceptance of PAIS. Comprehensive and empirical research on realistic performing area has not been appeared in empirical study. We focused our intention on facilitating the implementation and usage of new IT services. This study empirically conducted survey with data collection of 374 users. This study contributes to enhance the applicability of the Delone & McLean IS success model in the area of new IS service, in particular, in performing art industry.
Keywords: Information Quality, IS Success Model, Net Benefit, Realistic Performing Art Information Service, Service Quality, System Quality, User Satisfaction
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