Indian Journal of Science and Technology
DOI: 10.17485/ijst/2019/v12i18/144583
Year: 2019, Volume: 12, Issue: 18, Pages: 1-9
Case Report
Hesah Muneer Z. Albogami* and Mona Dakhel Alsareehi
Department of Informatics, King Abdulaziz University, Jeddah – Kingdom of Saudi Arabia; [email protected], [email protected]
*Author for correspondence
Hesah Muneer Z. Albogami
Department of Informatics, King Abdulaziz University, Jeddah – Kingdom of Saudi Arabia.
Email: [email protected]
Objectives: The study aimed to identify the reality of knowledge sharing among employees of Saudi Arabia’s government/ public sector and the most prominent methods (techniques) of sharing their knowledge as well as their preferred methods of knowledge sharing. Methods/Statistical Analysis: The Ministry of Education was selected as a population of study using the case study method. A random sample of (400) individuals distributed to both male and female employees in universities using the questionnaire as a main tool for the study. Findings: The main results of the study were that the preferred methods among sample individuals to share knowledge are (help colleagues /workmates in case of need, participation in discussions to find solutions, use modern methods of communication with colleagues, education and training, moral encouragement, formation of interest groups, the use of a database to document knowledge and the use of traditional methods to document knowledge). Application/Improvements: The methods used for among sample individuals for knowledge sharing have been as follows (provide help and assistance in case of need, training by expert employees, hands-on training, participation in work discussions, the use of databases and the use of modern means of communication).
Keywords: Explicit and Implicit Knowledge, Government/Public Sector Employees, Knowledge Sharing, Knowledge Sharing Methods
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