Students’ Acceptance of Learning Management Systems at the Peak of Covid-19 Pandemic by Employing a Modified Technology Acceptance Model

Godfred Yaw Koi Akrofi; David Aboagye Darko; Jones Nyame; Ebenezer Gaisie; Isaac Owusu Danquah

doi:10.17485/IJST/v16i14.2451

Article

Students’ Acceptance of Learning Management Systems at the Peak of Covid-19 Pandemic by Employing a Modified Technology Acceptance Model

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Indian Journal of Science and Technology

DOI: 10.17485/IJST/v16i14.2451

Year: 2023, Volume: 16, Issue: 14, Pages: 1069-1081

Original Article

Students’ Acceptance of Learning Management Systems at the Peak of Covid-19 Pandemic by Employing a Modified Technology Acceptance Model

Godfred Yaw Koi-Akrofi^1*, David Aboagye-Darko², Jones Nyame³, Ebenezer Gaisie⁴, Isaac Owusu Danquah⁵

¹Senior Lecturer, Department of Information Technology Studies, University of Professional Studies, Accra, Ghana
²Lecturer, Department of Information Technology Studies, University of Professional Studies, Accra, Ghana
³Assistant Supervisor, Systems and Network, Ghanalink Network Services Limited, Accra, Ghana
⁴Senior ICT Assistant, Department of ICT Education, University of Education, Winneba, Ghana
⁵P.hD. Student in MIS, Faculty of Business and Accounting, Lincoln University College, Malaysia

*Corresponding Author
Email: [email protected]

Received Date:22 December 2022, Accepted Date:07 March 2023, Published Date:12 April 2023

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

Objectives: This study aimed to investigate the motivating variables that affect students’ attitudes toward using Learning Management Systems (LMS) during the Covid-19 pandemic and beyond by extending the Technology Acceptance Model (TAM) to include perceived enjoyment and perceived trustworthiness. Methods: Data were collected from 599 tertiary students from across five public universities in Ghana using online questionnaires to measure Perceived Usefulness (PU), Perceived Ease of Use (PEU), Attitude Towards Use (ATU), and Behavioural Intention (BI). The collected data were analyzed using PLS-SMART. Findings: The study’s findings suggest that perceived usefulness and perceived ease of use affect students’ attitudes toward LMS use (That is, PEU — > ATU [O = 0.227, t = 4.747, p = 0.000] and PU — > ATU [O = 0.430, t = 8.993, p = 0.000]), which affects students’ behavioural intention to use IT (That is, ATU — > BI [O = 0.314, t = 6.828, p = 0.000]). In addition, the most vital relationship was “perceived ease of use” as a predictor of “perceived usefulness” (That is, PEU — > PU [O = 0.440, t = 10.025, p = 0.000]). Furthermore, contrary to expectations, perceived enjoyment and perceived trustworthiness, also considered critical predictors, did not affect students’ attitudes toward LMS use (That is, PE — > ATU [O = 0.085, t = 1.776, p = 0.076] and PT — > ATU [O = 0.033, t = 0.744, p = 0.457]). Novelty: These findings provide valuable insights which can enhance education quality and students’ acceptance of LMS during mandated environments such as the COVID-19 pandemic. The framework of the study is an extension of the original TAM model, including new constructs, perceived enjoyment, and perceived trustworthiness.

Keywords: Covid19; TAM; User acceptance; Tertiary institutions; LMS; Perceived enjoyment; Perceived trustworthiness

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Copyright

© 2023 Koi-Akrofi et al. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Published By Indian Society for Education and Environment (iSee)