The Role of Non-Financial Measures in the Relationship between Servant Leadership and Organizational Effectiveness

Tae Jong Leem  and Sang Wan Lee

doi:10.17485/ijst/2015/v8iS8/70741

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The Role of Non-Financial Measures in the Relationship between Servant Leadership and Organizational Effectiveness

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Indian Journal of Science and Technology

DOI: 10.17485/ijst/2015/v8iS8/70741

Year: 2015, Volume: 8, Issue: Supplementary 8, Pages: 1-9

Original Article

The Role of Non-Financial Measures in the Relationship between Servant Leadership and Organizational Effectiveness

Tae-Jong Leem¹ and Sang-Wan Lee^2*

¹Department of Business Administration, Sahmyook University, Seoul, Korea; [email protected]
²School of Business, Dong-A University, Busan, Korea; [email protected]

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study aims seek to the role of non-financial measures in the relationship betweenservantleadership and organizational effectiveness. The result of analyzing is as follows. First, servant leadership did not directly affect organizational effectiveness. Second, servant leadership had a positive effect on the use of non-financial measures. Third, the use of nonfinancial measures had a positive effect on organizational effectiveness. Such results show that servant leadership has a positive effect on organizational effectiveness through the use of non-financial measures.
Keywords: Non-Financial Measures, Organizational Citizenship Behavior, Organizational Commitment, Organizational Effectiveness, Servant Leadership