Indian Journal of Science and Technology
Year: 2015, Volume: 8, Issue: Supplementary 8, Pages: 1-9
Tae-Jong Leem1 and Sang-Wan Lee2*
1 Department of Business Administration, Sahmyook University, Seoul, Korea; [email protected]
2 School of Business, Dong-A University, Busan, Korea; [email protected]
This study aims seek to the role of non-financial measures in the relationship betweenservantleadership and organizational effectiveness. The result of analyzing is as follows. First, servant leadership did not directly affect organizational effectiveness. Second, servant leadership had a positive effect on the use of non-financial measures. Third, the use of nonfinancial measures had a positive effect on organizational effectiveness. Such results show that servant leadership has a positive effect on organizational effectiveness through the use of non-financial measures.
Keywords: Non-Financial Measures, Organizational Citizenship Behavior, Organizational Commitment, Organizational Effectiveness, Servant Leadership
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